JJ
Jacoline J
1 reviews | Active since Sept 2013
25 Jun 2020, 08:11
DATA of NO VALUE -
I received a message from vodacom that I can buy 1GB @ R39 it did not state that the internet will only work on certain apps.
It does not show the quantity of data I have available and NON of my apps are working. This is very misleading as it does not state that in the message when you buy the data. I want my money back to how many customers are you doing this?? This is misleading!
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Vodacom's replyOfficial
25 Jun 2020, 08:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team