1 reviews | Active since Jun 2016
DATA OF 800MB DISAPPEARED!
I am so sick and tired of VODACOM! In the last year- I have logged numerous complaints about you and your service is pathetic! Roughly 800+mb of data vanished AGAIN!!! 2 days ago I checked my balance and that is what I saw SO WHERE THE HELL IS IT???? I bought 1gb of data last month and I received 500mb of data on 1 September- I can understand if the 1gb expired but WHERE THE HELL IS MY 500MB OF DATA! Check my previous complaints on Hello Peter- I cant keep telling you that I use WI-FI at work 5 days a week and I ONLY use my data in the evenings and weekends so WHERE THE HELL DID 500MB DISAPPEAR TOO WHEN IT USUALLY LASTS ME TWO MONTHS!!!!!!!!!!!! WAKE UP VODACOM!!! YOU PEOPLE ARE USELESS!!! ALSO TELL ME WHEN THIS STUPID CONTRACT IS ENDING SO I CAN BE RID OF YOU!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Pranisha,
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Pranisha,
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian