Data- now you see it, now you don’t!

Item: Vodacom
Rating: 1
Author: Claire P

Data just disappears, despite having no signal. One sms after another from “less than 12MB data” to “run out of data” without even using the device. Data disappears overnight. I seriously need to change service providers!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Jul 2018, 10:54

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom's reply13 Jul 2018, 10:54

Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Claire P's updateReviewer Update

13 Jul 2018, 13:45

Of course it’s my fault, Vodacom. I expect nothing less. My mobile data can be SWITCHED OFF and my data disappears. Of course your billing is correct!

Claire P's update13 Jul 2018, 13:45

Reviewer Update

Of course it’s my fault, Vodacom. I expect nothing less. My mobile data can be SWITCHED OFF and my data disappears. Of course your billing is correct!