1 reviews | Active since Mar 2016

25 Aug 2018, 00:07

Data not received af purchase

Lately everytime I buy data I'm not receiving it from Vodacom? Please can you investigateand advise

I cannot keep on paying for data and not receive it

0
Replies (2)
Vodacom
Vodacom's reply25 Aug 2018, 08:10
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Aug 2018, 08:12
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,