Data not received

y contract expired and the data promotion that I used to received expired with it. I then called Vodacom to cancel my contract but was transferred to a retentions consultant. He then told me if I do an upgrade he will add the data for 24 months. 2 months later I only received the data the day he processed the upgrade. I have been calling the call Centre and all they have been doing for the past month is transferring me from one department to another. I finally got so fed up last week and lashed out at the first consultant that answered the phone and she logged a call with an support specialist as they can view my contract stating that I should receive the data for 24 months. this is so inconvenient as I should purchase data now. my ref number that was sent to me is ***. Vodacom should either honor the contract and credit me the data that I haven't received for the past months or cancel the contract. this is the reason I wanted to cancel as their service sucks big time. If you don't log Hello Peter complaints they don't do anything.