Data not loaded for TWO WEEKS. Please sort our urgently!

<p>I upgraded my contract on the 14th May at the VodaShop Sandton branch. I was offered the promotional 10Gig data package as part of my upgrade, and signed up for recurring 1Gig data. The contract came standard with 250MB. I was not told that the additional data will only be available at the beginning of June. I called customer care 4 times and I'm still awaiting my call back. I went into a VodaShop and was told then that the data will only be loaded in June.</p> <p> </p> <p>On the 1st of June, only 250MB of data was loaded to my account with 200 SMSes and 75 anytime minutes. The 10Gig nor 1Gig was loaded. I called customer care again and was advised to call the branch where I did my upgrade. I spoke to the sales consultant Gideon, who performed my upgrade on the 14th May. He assisted in trying to "reload" my data but was unsuccessful. This was attempted for 3 days until I was told there was a general service provider problem and the call will be escalated.</p> <p> </p> <p>I called VodaShop Sandton again on the 7th June to find out what was happening. I was promised a call back which I'm still waiting for. I called again on the 9th June. I was told the problem was escalated and feedback will be provided. No feedback was given to me yet. I again called this morning (13 June) and was told they will follow up with their manager.</p> <p> </p> <p>This is ridiculous. I am now running out of data and if I buy a bundle I will of course be charged for it and I probably won't be refunded. I've been a loyal Vodacom customer for 12 years now but I'm seriously considering porting to another network because of this horrible customer service and lack of feedback. Its been TWO WEEKS with no possible solution. Please sort this out URGENTLY!!!!!!!</p>