VS
Vicky S

1 reviews | Active since Mar 2014

16 Apr 2015, 06:57

Data Not Loaded / But Money get taken

Good Morning Vodacom<br> <br> At this stage I am a very dissatisfied customer. I bought 1 gig data yesterday morning as well as a 100mb. The money was imidiately reflecting on my statement for paying you. But as yet, my data have not been loaded. I have phoned 3 times yesterday, the one lady said, it will take 6 hours (its more than 24 hours now) the other one didn't know whats wrong and the last guy said \bare with us". In the mean time"

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 16:38
Official
Hello V1cky,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team