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Vicky S
1 reviews | Active since Mar 2014
16 Apr 2015, 06:57
Data Not Loaded / But Money get taken
Good Morning Vodacom<br> <br> At this stage I am a very dissatisfied customer. I bought 1 gig data yesterday morning as well as a 100mb. The money was imidiately reflecting on my statement for paying you. But as yet, my data have not been loaded. I have phoned 3 times yesterday, the one lady said, it will take 6 hours (its more than 24 hours now) the other one didn't know whats wrong and the last guy said \bare with us". In the mean time"
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Replies (1)Vodacom's replyOfficial
16 Apr 2015, 16:38Hello V1cky,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply16 Apr 2015, 16:38
Official
Hello V1cky,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
