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Sesona S
1 reviews | Active since Apr 2019
10 Nov 2021, 09:20
Data not loaded but money deducted
I'm a client of over 20 years with vodacom. I've been using the vodapay to purchase their 1gig special. Today is the third time I'm purchasing that data and money goes off my account and the data. I'm really disappointed by this.
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Vodacom's replyOfficial
10 Nov 2021, 11:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2021, 11:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sesona S's updateReviewer Update
17 Nov 2021, 00:19Vodacom did not even bother calling me as promised.
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Sesona S's update17 Nov 2021, 00:19
Reviewer Update
Vodacom did not even bother calling me as promised.