AB
Angela B
1 reviews | Active since Sept 2018
17 Mar 2021, 10:36
Data not loaded
Vodacom you are *****ing my money...I bought a promotion R39 for 1G data in 14th march...got a 'your data has been provisioned' may right back n you took my money n I'm still waiting...I know about the data storage story etc. but it's not the first time. I'm a pensioner n cant afford much data so this seemed like great offer...GIVE MY DATA...PLEASE.
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Vodacom's replyOfficial
17 Mar 2021, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AB
Angela B's updateReviewer Update
17 Mar 2021, 13:49Vodacom you sorted this issue out so fast..I'm impressed, n will continue to sing your praises as I do to all who will listen...I've been with you for so many years n this is the first time I've had a need to resort to a public complaint...I appreciate that you sweetened the deal too...thankyou.
AB
Angela B's update17 Mar 2021, 13:49
Reviewer Update
Vodacom you sorted this issue out so fast..I'm impressed, n will continue to sing your praises as I do to all who will listen...I've been with you for so many years n this is the first time I've had a need to resort to a public complaint...I appreciate that you sweetened the deal too...thankyou.