Data not being activated. Account being blocked.

<p>8/10 times I purchase data from vodacom the data only reflects the following day, causing me to use out of bundle data which creates a huge bill of R2000-R5000. The vodacom app is down/faulty so much of the time that I can't even check my balances to make sure I'm not using out of bundle data. I've purchased data through the app and through the USSD codes. Both yield the same results.</p> <p> </p> <p>Because of vodacom debiting me huge bills which I cannot pay my account has gone into arreas but I've always managed to pay the amount in arreas in the following. However last month I made a payment on the 27th for the amount in arreas to make sure my account doesn't get blocked. The amount never reflected in time and the incorrect amount was debited from my account (+R5000) on the 1st of this month (March). I reversed the amount and then my account got blocked even though I made the payment. My account is still blocked. I made a dispute about all these huge bills (+R8000 in 3 months). I've been told that the dispute will take 14 working days and then only will my account be reactivated.</p> <p> </p> <p>I have no energy to rant and vent about this anymore. I've lost out on many deals (I rely a lot on my phone for the business I run) I can't call anyone. I can't even dial 111. I can't even reply to an sms that vodacom sent me to ask me if everything has been sorted. I had to pay many bank charges for debits that have bounced because of vodacom. I've consider taking vodacom to court as this has resulted in me missing 2 interviews, losing out on 2 possible jobs. Nobody at vodacom's call center can help me. It's extremely frustrating to know that I must still pay for a horrible service. I do not know what to do anymore. I just graduated recently and this has completely destroy my budget and resulted in me and my family having to ask around for money because I had to pay bills so that I do not get a bad credit record as I'm trying to buy a house. Somone please help me. I do not know how to handle this anymore.</p>