Data not activated and being charged directly

<p>I had challenge with Vodacom of not activating my data so i can receive mails and being on socila media ever since i took out my contract on the 14th of Oct.After i wrote to Hello Peter my issue was resolved.I was compensated with 5Gigs.On the 21st of Oct i arrived in London and realised when i checked my balance that there was no deduction when i use my data.I contact Vodacom SA and raised the issue that i am being charged directly.Vodacom acknowledged the error and gave me a ref number 1- ********** 3192.On the 24 when i was leaving London i got an sms that i used R4000 WORTH OF DATA but my data balance had not changd.I wrote to Vodacom and i am being ignored.Once again Hello Peter please can you intervene.</p>