****** Data, No Vodaplay assistance

I Purchase the 30gb for 30 Days Special Bundle on Vodaplay app. When I refreshed my page I only received 7.74gb. The Tobi chat was no help at all. Got hold of a Human - Tshepo and whilst on the chat with him Vodacom kept calling but no one on the other end. Every time I tried to answer thinking it was Tshepo he asked if I was still there, taking 2 seconds to long to respond the last time I was told due to no response he will call me in 20 min, after asking him if it was him phoning non stop and giving him an alternative number to sort this problem out. All messages not relating to what he asked was blindly ignored.

I feel Vodacom has no interest in helping long standing customers. Impatient and have no idea how to correspond or read messages. All they want is your personal data then the spam calls starts in seconds.

If Vodacom responds to this complaint, know this your Tobi sucks, your agents are untrained and you are openly *****ing customers blind. I want the data I purchased or you will refund my account!