Data - no refunded

I purchased 2 Gig data on Saturday 19 August 2017 , on Monday i realized this was depleted and i purchased another 2 Gig, during the course of the week 21 - 25 August , to query when i will be refunded. Wednesday 23 August i was provided with a reference number - A7- UCG7-JS1W6 that a consultant will call me with 2 working days. Friday 25 August i called at 7 am , and was told i should wait till 12 noon... giving them the better of the doubt i waited the whole of Friday and Monday. Called again Today - Tuesday 29 August 2017, i was told that the call center cant do anything and i must wait until someone calls me. i don't think i am upset for the data i am more upset that i should have patience for someone to call me that no communication even via sms is sent to me to advise that they will contact me. the principal behind this whole matter leaves me very disgruntled and ashamed to be a client of Vodacom. lets see if they call me now.