LP
Lizette P
1 reviews | Active since Jan 2018
28 Jan 2018, 08:45
data no connection
we have been complaining months
we phoned in again 8th of Jan till today no solution no calls no reasons
i phoned in again today to complain what can we do? who will listen? who will solve? in the meantime we pay for data that is either no connection or on and iff it confuse our passwords with connectionc and all configuration is confused with vodacom on off we have 6 contracts but has started with MTN data and that is going well so why do we pay VODACOM and take out a mtn contract for interrupted vodacom data connection who can help but new comers rather take out MTN data contracts not even ADSL is better
only MTN data
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jan 2018, 09:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2018, 09:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Jan 2018, 09:22Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,
Vodacom's reply29 Jan 2018, 09:22
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,