LV
Lawwd V
1 reviews | Active since Sept 2023
20 Nov 2023, 15:49
Data network problem
Its now 7 days without network … please fix ur network issues just check the tower in our area … we pay money for these services but we dnt enjoy them and u costing us money bcz we cnt work using the data come on. Guys
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Nov 2023, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2023, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Nov 2023, 08:56Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network issue currently being experienced in your area. Our technicians are doing our best to resolve the network issues in your area, and as such we are unable to provide you with a turnaround time.
Our networks team also confirmed that we have a new tower site planned for your area. We are unable to provide a ETA for this due to third party involvement.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network issue currently being experienced in your area. Our technicians are doing our best to resolve the network issues in your area, and as such we are unable to provide you with a turnaround time.
Our networks team also confirmed that we have a new tower site planned for your area. We are unable to provide a ETA for this due to third party involvement.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2023, 08:56
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network issue currently being experienced in your area. Our technicians are doing our best to resolve the network issues in your area, and as such we are unable to provide you with a turnaround time.
Our networks team also confirmed that we have a new tower site planned for your area. We are unable to provide a ETA for this due to third party involvement.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network issue currently being experienced in your area. Our technicians are doing our best to resolve the network issues in your area, and as such we are unable to provide you with a turnaround time.
Our networks team also confirmed that we have a new tower site planned for your area. We are unable to provide a ETA for this due to third party involvement.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
LV
Lawwd V's updateReviewer Update
23 Nov 2023, 13:57Im reaching 2 weeks without netwok and we wanna purchase wifi from u but u giving ****ty network service
LV
Lawwd V's update23 Nov 2023, 13:57
Reviewer Update
Im reaching 2 weeks without netwok and we wanna purchase wifi from u but u giving ****ty network service