CvdW
Corleen van der Walt

1 reviews | Active since Sept 2023

20 Sept 2023, 22:50

Data must not expire

The data always expires and it is too expensive. I have been using Vodacom prepaid for many years but I am not happy with your deals.

0
Replies (2)
Vodacom
Vodacom's reply21 Sept 2023, 07:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply21 Sept 2023, 09:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You can monitor and track your data usage and expiry dates by using the My Vodacom App or by dialing *135#

For the latest data offers checkout the Just 4 You deals. Regards Consumer Website Team

Best regards,