AM
Aphiwe M

1 reviews | Active since Mar 2011

20 Oct 2016, 20:25

DATA MUST FALL. I AM BEING CHEATED

<p>OVER THE PAST 7 DAYS I HAVE PURCHASED OVER 5GB VODACOM DATA FOR MY MODEM ********** 970. I ONLY USE THIS FOR MY LAPTOP. I DO NOT HAVE ANY AUTOMATIC UPDATES, I UPDATE MANUALLY. </p> <p>TODAY I BOUGHT 2GB FOR R249.00 AT 16:14 AND TWO HOURS LATER ITS FINISHED. TRIED CALLING BUT THE QUE IS JUST TOO LONG. MY WIFE HAS HAD THE SAME PROBLEM ON HER PHONE NOT TOO LONG AGO.</p> <p>THIS IS QUITE NOT ACCEPTABLE, DATA IS VERY EXPENSIVE AS IT IS, WE DO NOT NEED THIS. I NEED ANSWERS WHAT HAPPENED HERE</p>

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2016, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team