Data Missing - NO help from Vodacom

<p>I have a contract since the 01 July 2016 with Vodacom for a 5GB Data and a modem</p> <p>My data in July did finish very fast but I left it.</p> <p>On the 01st August I switch on my Modem and within a half a day my data was finish</p> <p>When I contacted them on the 04th August I was told that they will look into this and will get back</p> <p>To me within 2 weeks</p> <p>I then received an SMS to say that the case is closed – NO feedback</p> <p>When I called them I was advised that they will have to log a call again to give feedback on the feedback</p> <p>I then went into a Vodacom store and was helped by Thabani Zungu who emailed customer care with a copy</p> <p>Of my ID ect to ask for itemized billing and feedback</p> <p>After two weeks I contacted Thabani again via email and was advise “sorry” call the customer care center</p> <p>I left it again</p> <p>I have now only switch on my modem for the first time after half the month is finish and again my data was used in</p> <p>One day??</p> <p>I have contacted Vodacom again today and was advised they will have to log a call again – it will again take two weeks?</p> <p>They now forward me the Itemised billing with NO details on it</p> <p>When I advised the agent this is unacceptable she said that is all they can do and when I said I will have then have to go</p> <p>Through to Hellopeter I was told by the supervisor Nokubonga Shabalala that “you are more than welcome to do so”</p> <p>I had the same contract with CellC with the same devises before this and never had the problem so NO it is not my</p> <p>Devises</p> <p>I am now stuck with this contract for 2 years and had no good service from VODACOM at all</p> <p> </p> <p> </p>