Data Missing and No Access to Customer Service Call Centre
I'm so ****ed off with Vodacom for *****ing our airtime and data without a reason or explanation what to ever. I bought 100mb on Friday, 06 Oct 2017 around 14h00, Saturday, 07 Oct 2017 morning data missing or finished. I bought another 100mb and Sunday, 08 Oct 2017 at 07h00 when I woke up I had 94mb of data and 2 minutes later my data was gone! What is happening with Vodacom *****ing our data. I'm fed up and I want my data data back.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team