Data missing
<p>My data has just disappeared in less than 2 weeks.</p> <p>MyVodacom tells me in January I had 1.56Gb available.</p> <p>I have now been cut off from further data and all data gone.</p> <p>I am on wifi at work, wifi at home and even wifi on holiday.</p> <p>Where has my data gane and there are also 2 new SIM cards on my account which your ladies can't see on their syste, - ********** inside Vodacom much !!! Contact me for a change to fix this.</p> <p>Service call 17/01 = NOTHING</p> <p>Service call 24/01 = NOTHING so far - not holding my breath.</p> <p>I have changed all my business phones (13 of them) to MTN and about to do the same with my personal line. Vodacom has nothing but complaints on every forum. Not what they used to be, just a bunch of salary collectors who don't give a hoot about the customer.</p> <p>Peter</p>
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Vodacom's replyOfficial
24 Jan 2017, 19:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jan 2017, 19:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
13 Feb 2017, 12:47Here we go again, not ony was it data last month, but now I see airG Gold and Harvest Frenzy *******ly subscribed on my account from 01/01/2017. Really ??? R53.00 gone, and all the data connection fees too. No one in my family has heard of these too or Foursquare for that matter and it seems like I am 1 of hundreds online with the same problem.
I will definitely be leaving Vodacom for good as soon as I can !!!!!
's update13 Feb 2017, 12:47
Reviewer Update
Here we go again, not ony was it data last month, but now I see airG Gold and Harvest Frenzy *******ly subscribed on my account from 01/01/2017. Really ??? R53.00 gone, and all the data connection fees too. No one in my family has heard of these too or Foursquare for that matter and it seems like I am 1 of hundreds online with the same problem.
I will definitely be leaving Vodacom for good as soon as I can !!!!!