HW
Heleen W

1 reviews | Active since Sept 2012

23 Apr 2017, 21:43

Data/migration *****

<p>I was called by an agent to get more than 3 times the current data for only R40 extra. As the detail weren't emailed to me as promised, I cancelled the extra data before it was introduced. Vodacom however migrated my number to a total inappropriate package with almost no data. After several calls over the past month, we haven't managed to get them to reverse this fruadulent change based on misrepresentation. </p>

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2017, 06:29
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,