TH
Thana H
1 reviews | Active since Sept 2015
16 Sept 2015, 21:04
DATA LOST- BAD CONNECTIONS
I Bought 2 GB data Yesterday and 3 GB data tonight. 92% through the update the connection was reset and I lost my data.<br> I am using a downloader program but this did not help as the downloaded started again and stopped at 72%.<br> I am MAD because VODACOM's Connection just drops from Full signal to NO Service and then after few seconds again full signal! THIS COST ME MY 3 Gig Data - R299 and I have nothing to show for my download as is did not complete - all because VODACOM's Signals drop for no reason. Where do I launch a enquiry to get my data back?<br> <br> Thank You
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Replies (1)Vodacom's replyOfficial
17 Sept 2015, 09:53Hello Thanah,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply17 Sept 2015, 09:53
Official
Hello Thanah,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
