HF
Hendrik F
1 reviews | Active since Aug 2017
22 Aug 2017, 12:19
Data lost
Last night on 21 Aug 2017 I lost 10gb of data, in a matter of 20min, this is unacceptable, PAYG(pay as you go) isit a good idea, this will also effect
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Aug 2017, 12:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2017, 12:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
HF
Hendrik F's updateReviewer Update
22 Aug 2017, 12:30Thank you
I need this Data for Study purposes, at this moment I cant do anything, the number that was effected was I different number but I will speak to the consultant who is going to phone me
HF
Hendrik F's update22 Aug 2017, 12:30
Reviewer Update
Thank you
I need this Data for Study purposes, at this moment I cant do anything, the number that was effected was I different number but I will speak to the consultant who is going to phone me
Vodacom's replyOfficial
22 Aug 2017, 13:24Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2017, 13:24
Official
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,