Data LOSS Again!!

Customer care has take some time to assist me with my query but unfortunately this is not the first time this has happened and not been investigated.

The very same data steeling should we call it happened in December and it is now happening again.

All of my background app refresh setting are switched off.

No emails and other items are on under the data section they have all been switch off, but I still have loss of data.

This morning I had 1G remaining and I received and sms to say I now have a 0 Balance, but my phone was not being used.

I called into the call centre they said that they have loaded 1G back onto my device but I have still not received it.

I have just as an incase sent an sms to STOP ALL - I never get feedback to say if any content services were detected but done this as an extra precautionary.

I cannot keep loading data from my own money if no one can give me answers.

I will continue to name and shame Vodacom until data is refunded.

I know Vodacom is big but to take 7 days to get an answer is way to long. I cannot go without data for that long.

Please reload data and provide feedback