1 reviews | Active since Jan 2017
<p>I took out a contract with Vodacom 2 months ago & from the onset I had problems, starting with the cellphone I wanted not being available after signing the contract.</p> <p>Since them I have had my data being removed by Vodacom & more recently I bought one gig of data which has also gone missing. I have dealt with 3 people at Vodacom, numerous phone calls & emails & no one responds.</p> <p>I have spoken & emailed a Team leader & even he has not come back to me. According to someone i spokt to today no one has accessed my account since March so clearly my query is not being attended to.</p> <p>I am highly disappointed in Vodacom's Customer service & regret taking out a 2 year contract with them</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
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