Data just gone
I never really have a problem with a vodacom but the last three months my data just dissappear... Yesterday my WiFi was still on 12gig and this morning all is gone and I was not even on my phone as I had a operation and was most of the time asleep. I watched Cart Blanch and there they also talked about Vodacom *****ing our data... Just wondering if it is really worth it staying with Vodacom where I am for so many years and this happened.. This mean all my data is gone and not even halfway in the month. I am so unhappy with Vodacom.... 12gig!!!!!!!! just gone
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Vodacom's replyOfficial
12 Jul 2021, 11:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2021, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jul 2021, 11:42Dear Katie Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you have already been assisted by the e-service customer service team and they have advised you accordingly. Regards Vodacom Consumer Website Team
Our records indicate that you have already been assisted by the e-service customer service team and they have advised you accordingly. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2021, 11:42
Official
Dear Katie Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you have already been assisted by the e-service customer service team and they have advised you accordingly. Regards Vodacom Consumer Website Team
Our records indicate that you have already been assisted by the e-service customer service team and they have advised you accordingly. Regards Vodacom Consumer Website Team
Best regards,