Data just disapears

<p>Good day.</p> <p> </p> <p>i'm writing on behalf of my father.</p> <p>i had exactly the same problem. Data seems to disapear.</p> <p>Vodacoms call cetre agents responce to my problem was iit is because of the LTE service.</p> <p>Thats why my data disapears. Ha Ha.. So he went and disabled the LTE service.</p> <p>He said he will log a call. i have loaded 4x 4gb plus multiple packages of 250mb.</p> <p>The following day i called them again. The call cetre agent i spoke to then told me that the other agent never logged a call...</p> <p>So today i receive a sms that they credited my account with 1gb. What about the rest...???</p> <p> </p> <p>Nou my dad experienced the same problem. And he never even uses his phone for the internet or facebook.</p> <p>He only uses Whatsapp so where is the data going?</p> <p> </p>