RM
Ross M
1 reviews | Active since Aug 2012
12 Mar 2019, 16:33
Data just depletes
I keep an extra eye on my data on my wifi now because every month my data just depletes.
Last night I jumped on the app and my wifi app both registered I had 17 gigs of data and 21 gigs of night data.
I woke up this morning at 4am to download 2 movies from 4 to 5am. (1.5 gig a movie).
I jumped on my apps again, and to my surprise night time data 21 gigs, and my normal data 7 gigs.
Please explain how this is possible to lose 10 gigs of normal data, when your night shift data is 12am to 5 am. My data usage on night time didn't budge but my normal data depleted.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
12 Mar 2019, 18:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2019, 18:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Mar 2019, 19:05Dear Ross,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply12 Mar 2019, 19:05
Official
Dear Ross,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Best regards,
RM
Ross M's updateReviewer Update
13 Mar 2019, 16:12Can someone call me
RM
Ross M's update13 Mar 2019, 16:12
Reviewer Update
Can someone call me
RM
Ross M's updateReviewer Update
14 Mar 2019, 12:33Still waiting
RM
Ross M's update14 Mar 2019, 12:33
Reviewer Update
Still waiting
RM
Ross M's updateReviewer Update
14 Mar 2019, 14:56Useless
RM
Ross M's update14 Mar 2019, 14:56
Reviewer Update
Useless