1 reviews | Active since Dec 2016

08 Dec 2016, 09:40

Data issues

<p>I bought R29 airtime to buy 100 MB of data...I sent a message on WhatsApp and put my data off.. Now that I put my mobile data back on I saw that my messages weren't being delivered so I checked my data balance & it was zero. This is not the first time it happened to me, the last time it took 200 rand worth of airtime in half a day. I monitor my data & I didn't use any of my social networks today for it to get finished withing 15 minutes.</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 09:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,