PS
Pulane S
1 reviews | Active since Aug 2020
10 Nov 2020, 13:24
Data Issued but Sorted
My experience with Vodacom I am a happy client 22 September 2020 I went to Voda World, Due to the consultant who has sell data end of September my debit was too much close to R800.00.
I was referred to Billing Department I spoke to Julia and Shannon through telephonically. Shannon promise to investigate and give me a Reference Number FRC010108, WITH IN 7- 10 day she will solve my problem of over charged data.
End of October my Data was sorted my less R200.00, that we agreed with the consultant. Thank You Vodacom I will be always be a loyal client to you....
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Vodacom's replyOfficial
10 Nov 2020, 14:07Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2020, 14:07
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,