PP
Pumla P

1 reviews | Active since Apr 2015

30 Oct 2015, 13:38

DATA ISSUE AND TEXT MESSAGE NOT BELONGING TO MY ME

Good Day Vodacom, <br> <br> I have been receiving text messages and calls not meant for me from last month on my other line which is ***. One call yesterday they were looking for Nazeem and I mean tect messages are for Sehlapelo and GXAGXA . I don't know who these people are and please make sure I will never receive stupid calls and messages for these people on my line, its irritating .<br> <br> Point two is about the data, I buy data like no body business, I have an iphone5S phone but recently my data is swallowed like water , worse part I don't have too much apps, its just my normal apps but yerrr . I phoned customer service sometime and they said they sorted it in terms of my time as my airtime was also going so fast. PLEASE CHECK IF THERE IS ANYTHING IN YOUR DATA PRICING REALLY THIS IS NOT ACCEPTABLE. My debit order amount is changing now, going higher not sure what causes that. But the data noooo , and I don't want to migrate to Cell C as their data prices are less. I love Vodacom hence asking please try to rectify your pries when it comes to data .<br>

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Replies (1)
Vodacom
Vodacom's reply30 Oct 2015, 16:39
Official
Hello pumlap,

As per our telephonic discussion this matter has been attended to.

Regards
Gazeem