Data is used / Even tough I am on WiFi
<p>My girlfriend is on a Vodacom package, where she gets 2GB of data a month. She got her data this morning, and connected to her family WiFi and went her way on Facebook and Instagram. Only realising later that her data is being used for some reason, even though her mobile data is off! Went from 2GB to 165MB, explan this please? Her data usauge is through the roof with not mobile data on!</p> <p>Welldone Vodacom, data is so expensive and you guys exploit it. Please resolve this</p>
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Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team