Data is ******
Not just myself but my father, 2 totally different accounts have lost 8gig and 9 gig in less than a week on our Vadacom wifi dogle accounts. You load 2 gigs and not even houra it is depleted without doing anything!!!! Ot is impassable to uae 9 gigs in less than a week by just reading emails, and that said itbis only 3-5 emails a day!!!!! And not one of us are getting any response or feedback in this regars. I really hope you can help...
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Replies (2)
Vodacom's replyOfficial
07 Feb 2018, 06:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Feb 2018, 06:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Feb 2018, 13:40Good day,
Our records reflect that this query has been resolved and feedback provided to you.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
Vodacom's reply20 Feb 2018, 13:40
Official
Good day,
Our records reflect that this query has been resolved and feedback provided to you.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,