AS
Alain S

1 reviews | Active since Mar 2009

10 Nov 2016, 22:02

Data is not active whilst on a Voice Call ?!

<p>Have been complaining for over 6 months that when on a voice call the data mostly off. This means that emails / what's up and imessages are not delivered until the voice call is terminated. Unfortunately it seems that Vodacom only resolve problems once they are listed on hellopeter.com !</p>

0
Replies (3)
Vodacom
Vodacom's reply11 Nov 2016, 09:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AS
Alain S's update22 Nov 2016, 21:49
Reviewer Update

Still no response !

AS
Alain S's update24 Feb 2017, 12:35
Reviewer Update

Still no resolution !!!!