NM
Ntha M
1 reviews | Active since Jan 2012
09 Dec 2019, 05:56
Data is disappearing ********!!
I don't understand how I can consume 600MB in just 1 and half days while I have unlimited wifi at home. Vodacom you are *****ing my data and it's not on. I always have to add more data every month which also disappears in seconds. This is theft and you are *****ing from your loyal customers. I have been monitoring the trend and I was overseas for a week and wasn't roaming. My data was loaded on Sunday and when I landed on Saturday there was data. This morning I only have 600MB? How is that even possible?
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Replies (1)Vodacom's replyOfficial
09 Dec 2019, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2019, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
