KN
Karabo N
1 reviews | Active since Oct 2017
08 Oct 2017, 11:39
Data has disappeared
07 October my phone was working fine and I had airtime and data. All of a sudden none of the services on my phone were working and when the network decided to start working again I checked my balance everything was on 0. So I loaded 1gb of data when I check the balance it says everything is on zero again what in heavens is going on with Vodacom! I need my data and airtime back Vodacom’s. We all know your not the cheapest network , it doesn’t make it any better when you start *****ing back from your customers!!!! I WANT MY DATA BACK VODACOM!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Oct 2017, 12:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2017, 12:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Oct 2017, 15:44Dear Karabo
Trust that you well.
Kindly note as per my email, the issue has been resolved.
Kind Regards
HS
Best regards,
Vodacom's reply10 Oct 2017, 15:44
Official
Dear Karabo
Trust that you well.
Kindly note as per my email, the issue has been resolved.
Kind Regards
HS
Best regards,
Vodacom's replyOfficial
10 Oct 2017, 15:51Dear Karabo
Trust that you well.
Kindly note as per my email, the issue has been resolved.
Kind Regards
HS
Best regards,
Vodacom's reply10 Oct 2017, 15:51
Official
Dear Karabo
Trust that you well.
Kindly note as per my email, the issue has been resolved.
Kind Regards
HS
Best regards,