SC
Susan C

1 reviews | Active since Apr 2009

17 Jan 2017, 10:03

Data Grabbers

<p>I bought R110 airtime last night at 19:00, went on to Facebook once, and whatsapp twice. How can it be that I have no airtime left this morning.</p> <p> </p> <p>I have also cancelled a contract 3rd of December 2016, and Vodacom asured me that no more debit orders will go off for this contract, after I asked 3 times, and still I am paying for this contract. Even go an account for end of January again. Whats up with this service provider, abviously not caring about their clients.</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply17 Jan 2017, 11:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,