DATA GONE in minutes!!!!!
Good morning Vodacom , at 9:08 this morning whilst my phone was lying on my desk connected to a hot spot and linked to my office wifi i started receiving sms after sms stating that i was using data. the sms's kept coming. 7 messages later i had used up all my data and it kept on going. then the messages started arriving saying that i was out of bundle data and that i was now R90 out of bundle , than R137 out of bundle and it kept climbing to R264.00. What is going on. This is a disgrace. I have all my business accounts with yourselves and dont expect this sort of service , PLEASE ADVISE URGENTLY and refund all the data. Cellphone number ********** 779
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please be advised that we were not able to make contact with you. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
You may also contact our (Business Solutions Department) Corporate Department on *** (free from a Vodacom sim).
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please be advised that we were not able to make contact with you. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
You may also contact our (Business Solutions Department) Corporate Department on *** (free from a Vodacom sim).
Regards
Consumer Website Team