MT
MM T

1 reviews | Active since Oct 2013

28 Sept 2024, 20:41

Data gone

Data disappears like water. No notification and when you try to check on the Vodacom app how much data is left.. the system is not available, not able to log in or a problem has occurred try again later. Once again data all used up and no text message received. But try check your balance via *111# and select balance.. then you receive an sms 'Try our new My vodacom app web version. Check your balances. Click.... not interested..

0
Replies (1)
Vodacom
Vodacom's reply29 Sept 2024, 14:01
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team