DP
Drene P
1 reviews | Active since Oct 2017
02 Oct 2017, 21:38
Data Gone and Billing Inconsistent
My data is disappearing overnight. 1gig lasts 1 day. Contract and additional data. Not using any apps which depletes data this fast. No explanation. My bill for my contract this month is almost double compared to this month. Really considering moving my business.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Oct 2017, 06:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2017, 06:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Oct 2017, 14:43Hi Drene
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply03 Oct 2017, 14:43
Official
Hi Drene
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,