Data gone!!!!!!
<p>Can Vodacom please inform me where my data has gone to??? I checked on Friday afternoon and there was still 1.9GB left. Sunday morning I was informed that I have no data left!!!!!!!!!!!!!!!!! How is it possible as I did not use any data!!!!!!!!!!!!!!!! THIS PHONE IS AN EMERGENCY PHONE AND I MAKE USE OF SPONSOR TO PUT DATA AND AIRTIME ON THE PHONE!!!! What do I tell the people on where is my data???????</p>
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Replies (2)
Vodacom's replyOfficial
31 Jul 2017, 15:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2017, 15:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Aug 2017, 07:48Dear Customer,
The bundle which you are referring to was a 30 day bundle bought on 30.06.2017. Sunday Morning was 30.07.2017. That's over 30 days.
Kind Regards
DL
Best regards,
Vodacom's reply01 Aug 2017, 07:48
Official
Dear Customer,
The bundle which you are referring to was a 30 day bundle bought on 30.06.2017. Sunday Morning was 30.07.2017. That's over 30 days.
Kind Regards
DL
Best regards,