<p>I signed a new smart s contract with 75 anytime minutes, 300 sms's per month and 200MB with once off 10 Gig data valid for 60 days. My contract started 1/10/2016 and I checked my data was 9.9Gig the 31st. When I checked the next day, it was all gone and I only had 348 MB data of a possible 400MB which is not even what I signed for. I logged a call with Cellucity Tygervalley on Tuesday and neither they nor I received any feedback. Apparenty there are plenty of customers complaining about this and not receiving airtime. I mean what the heck, vodacom!!Sis!! You are easy to sign contracts and hold us to it, but you NEVER come to the party. I am a disgusted loyal customer</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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