DM
Dakalo M

1 reviews | Active since Sept 2016

28 Sept 2016, 07:58

Data gone

<p>Vodacome, please may you explain to me why my data is just disappearig. I am currently using a Samsung A5 that i have been using for the past 2 years, never had any data bundle problem. The past 3 months however, non of my data bundles last me till night time. the only app i am using is whattsapp and i know that does not cost me a lot. i have had to delete all my social mediasites because of my data bundles disappearing but nothing is helping and i still have the same problem!!!!!!!!!!!!!</p> <p>what the hell is going on???</p>

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Replies (1)
Vodacom
Vodacom's reply28 Sept 2016, 08:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,