JM
Judith M
1 reviews | Active since Mar 2011
17 Feb 2019, 16:20
Data gone
1 gig data finished in 2 days. Hay Vodacom why robbing us this much
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Feb 2019, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2019, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Feb 2019, 12:05Dear Customer
It would be best to monitor your usage.
There are many apps on your smart device that, without you knowing, will transfer mobile data in the background, even when the app is not in use. Background mobile data is one the main reasons your data usage is high. One way of reducing your mobile data usage is by restricting background data on your smart device.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option
See below link for more information:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
It would be best to monitor your usage.
There are many apps on your smart device that, without you knowing, will transfer mobile data in the background, even when the app is not in use. Background mobile data is one the main reasons your data usage is high. One way of reducing your mobile data usage is by restricting background data on your smart device.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option
See below link for more information:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2019, 12:05
Official
Dear Customer
It would be best to monitor your usage.
There are many apps on your smart device that, without you knowing, will transfer mobile data in the background, even when the app is not in use. Background mobile data is one the main reasons your data usage is high. One way of reducing your mobile data usage is by restricting background data on your smart device.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option
See below link for more information:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
It would be best to monitor your usage.
There are many apps on your smart device that, without you knowing, will transfer mobile data in the background, even when the app is not in use. Background mobile data is one the main reasons your data usage is high. One way of reducing your mobile data usage is by restricting background data on your smart device.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option
See below link for more information:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
Best regards,