KL
Kaylynn L
1 reviews | Active since Jan 2019
23 Jan 2019, 11:05
Data GONE
Good day,
Please look into the usage of my data, I cant understand how 1GB can last for only 3 days. I use this data to browse Facebook(not watching any videos) chat on messenger and whatsapp ONLY, nothing else. I will await your feedback
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Replies (2)
Vodacom's replyOfficial
23 Jan 2019, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2019, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jan 2019, 10:12Dear Kaylynn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous occasions and there was no answer. Please confirm if you still require assistance with your query. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous occasions and there was no answer. Please confirm if you still require assistance with your query. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply24 Jan 2019, 10:12
Official
Dear Kaylynn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous occasions and there was no answer. Please confirm if you still require assistance with your query. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous occasions and there was no answer. Please confirm if you still require assistance with your query. Regards Consumer Website Team(SA)
Best regards,