1 reviews | Active since Dec 2016

19 Jun 2018, 14:58

DATA Gone!

DATA that just dissapears!!!!!!!!!!!!!!!!!!!! where has it gone???? Its the 19th of the month and it evaporated - normally have a balance available at the end of the month Something ***** going on

0
Replies (2)
Vodacom
Vodacom's reply19 Jun 2018, 14:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Jun 2018, 13:50
Official

Dear Hilary

Kindly be advised our record reflects as per reference number *** that feedback has been provided and a 10GB data bundle loaded to your account.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team

Best regards,