SG
Shaun G
1 reviews | Active since Dec 2014
26 Sept 2017, 10:47
Data Gone
1 GB Data gone without even using the phone. I have bought 3 of these 1 GB data packages in 3 days. The data just keeps disappearing. This is *****ing? I will be moving over to MTN this week if this is not returned.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Sept 2017, 11:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Sept 2017, 11:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Oct 2017, 14:23Dear Shuan
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply06 Oct 2017, 14:23
Official
Dear Shuan
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,