LD
Louwrens D
1 reviews | Active since Apr 2014
21 Sept 2017, 09:35
Data gone!
I bought 250mb data bundle on 9 Septermber 2017, this morning (21 September 2017) my data is gone, I have wifi which I use almost all of the time, so how can this be. Had a look at my data usage, only 47mb used of the 250mb and all gone. So my data is gone before the expiry date.
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Vodacom's replyOfficial
21 Sept 2017, 09:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Sept 2017, 09:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,