Data frustration

Hi. I recently did an upgrade on one of my existing contracts, on the 11th of May 2024. I thought it would be a seamless process to activate more data on my home internet. The option I initially wanted was fibre, my area doesn't cater for this. I opted to increase data on my existing contract on my *** number. On Saturday I was informed of 48 hours, maybe I should have asked when that kicked in but I don't recall waiting this long for data. I'm currently buying data every day which is something I no longer do. Today, one consultant confirmed the 48 hours and I was transferred to another one, she confirmed from the 1st of June. I'm worried about these conflicting statements and I don't want to throw anyone under the bus, hence I'm not mentioning any names of the consultants. Can someone please clarify this for me? When will the new data package be active in my account? There's no point in continuing with this upgrade if that's the case. There are month to month subscriptions which I find convenient. I turned to Vodacom because of my long standing relationship and I was really under the impression it won't be a hassle but it's turning out to be an insufferable experience.