Data ***** - Unacceptable Service

We received a Bill of over R4000 for both Jan & Feb - contract expired end Dec.<br> We went to Vodashop Kolenade mid Feb and lodged a dispute after receiving the shocking bill. We didnt get feedback within 48h as per SMS. We then went back to Vodashop but with same result. We went to Vodaworld Midrand in mid March hoping to be assisted. We received the worst service ever, the consultant was abrupt, hostile & inconsiderate.<br> She stated any smart phone updates - Sure, understandable, but out of bundle rates is roughly R2/meg - R4000 = 2G. A little Blackberry doesn't use 2G to UPDATE!! The phone's internet, Whatsapp, etc wasn't even working. Finally we received a SMS that billing was correct, used for Youtube... My PENSIONER mother doesnt know what Youtube is!! We went back to Kolenade and was informed that these things happen - Data *****. Now my mother has to pay this money as a pensioner whilst a multi million R company doesnt care about their custs. We pay Vodacom for a service, IF THEY DONT HAVE PROPER SECURITY TO PROTECT THEIR CUSTOMERS, IT'S THEIR PROBLEM & THEY CAN TAKE THE KNOCK!! No wonder they have fully paid maternity leave etc... DISGUSTED!!! Vodacom - you have lost a cust!